Mandana is about “nurturing”- making it a living bond between generations.
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Accepted within 3-4 working day of delivery
Exchanges up to 7 days for fit/defect issues
1. Minor finish/texture variations.
2. Natural stone/enamel irregularities.
3. Color shifts from lighting/screens.
4. Silver's natural patina/oxidation over time.
1. Broken/damaged on arrival.
2. Missing stones/components.
3. Non-functional clasps/hooks.
4. Severe transit damage or any other kind of damage or order mistakes.
5. Again provide clear photos and videos immediately on arrival.
Items must be:
Unused, unworn, undamaged, with no tags removed. Provide clear photos or videos.
In original packaging, tags, barcodes, and certificates intact.
Free of wear, alteration, or mishandling.
This preserves Moha's quality for everyone.
We'll approve and share return address/instructions.
Ship securely with tracking.
Upon receipt and verification, refund processes to your original method in 5-7 business days.
WhatsApp/Call: +91-9930898047 (Mon-Sat, 10 AM-7 PM)
Email: orders@mohabygeetanjali.com
Our team will guide you smoothly.
Final sale, Final clearance, or promotional pieces.
Custom made / pre order made / personalised (contact within 48 hours of delivery for any defects/transit issues, we'll repair).
Damage after 7 days (wear, accidents, water/chemicals) not covered.
Repairs available (charges apply).
1. Exchanges are accepted only if the product does not fit or if it arrives damaged or defective.
2. Exchange requests must be raised within 7 days of delivery
3. The exchanged product must be of equal or higher value
4. Any price difference must be paid by the customer.
5. For exchange orders, shipping charges for the new product will be added and communicated to you before processing.
Prepaid: To original method, 5-7 business days post-inspection (adjusts for discounts/charges).
COD: To your UPI/bank details provided.
