Mugdha Godse

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COD now available!

We have now started arranging orders via the Cash on Delivery (COD) mode of payment.
However, as courier services charge us higher for such orders, we have added an extra charge of Rs. 200 as COD handling charges.

Domestic shipping (Anywhere within India)

Moha delivers its jewellery items with utmost care and safety to you via Fedex, Delhivery, Aramex or other courier delivery services depending on the shipping address.
Delivery timeline - 1 to 5 working days.
Shipping cost - Completely FREE.

Note: Please bear in mind that delivery to certain remote or unaccessible locations require a surchage to be paid which is demanded by carriers. If in case the delivery location listed by you lies within these areas, we will inform you beforehand about the same.

International shipping (Outside India)

Shopping for your chosen Moha products internationally is easy and is carried out via Shiprocket courier services, mainly through DHL.

Delivery charges - 2500 INR.
Delivery timeline - Approximately 15-20 working days.

Note:

The above charges are inclusive of all taxes, fuel surcharge and include customs clearance charges at India.
The shipping address cannot be changed once an order is placed.
Our shipments are handed door-to-door only so we are unable to deliver to a PO Box.
The courier will attempt to deliver to your shipping address three times if you are unavailable. They will also get in touch with you on the phone or via e-mail, so please keep a look out for such correspondence.

International delivery - duties and taxes

International shipments sometimes attract additional duties and taxes that may be levied on an order once it has reached the destination state or country. In all cases, the customer is liable to clear any such additional charges with the courier company in order to release the goods. Unfortunately, we are unable to state the exact amount of such charges at the time an order is placed since charges vary widely between states and countries.
Moha by Geetanjali shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control, including, but not limited to acts of god, terrorism, riots, etc.

General delivery do not’s

We do not deliver to any remote locations.
We do not carry out any deliveries on Sundays.

We are happy to answer any questions related to Moha jewellery.
We do not accept returns.
If our jewellery is found to be defective which is highly unlikely, refer to the passage stated below.
We do not provide any refunds or exchanges for products purchased online on www.mohabygeetanjali.com or during any exhibitions or sale.

Defective / damaged merchandise:

We strive to ensure that all of our products go through rigorous quality check for any defects, but few might rarely go unnoticed. If you come across any of those, please email us at order@mohabygeetanjali.com as soon as you receive your order, and we will replace the same by the earliest.

We will repair damaged products upto a period of 4 months only from the date of purchase of product. Treating damage issues will differ from case to case depending on the product in need of repair.

If you find our products damaged or defective on receiving them, please note that you can send them back to us within 5 days only, from the day you received the products.

We take utmost care of our products while packaging to ensure that no pressure is applied onto the product and that it does not get damaged during transit.

Some of our products are crafted by hand and might slightly differ from piece to piece. These differences will not be considered as manufacturing defects. Also when we use semi precious stones, resins, etc. they might have some irregularities and will not be considered as manufacturing defects.

Product colours:

We will not be able to guarantee the accuracy of the colours you observe when you see the products online, as the depth and resolution of each computer or mobile screen differs.

Cash on delivery (COD):

We have now started arranging orders via the Cash on Delivery (COD) mode of payment.

However, as courier services charge us higher for such orders, we have added an extra charge of Rs. 200 as COD handling charges.